When Mary decided to re-roof her home, she looked through the Yellow Pages to locate roofing contractors. After obtaining several bids, she decided to use ZZZ Roofing because their bid was considerably lower than the others submitted. Mary and ZZZ Roofing signed the $2,400 contract, calling for 50 percent down and 50 percent upon completion. Mary paid the initial $1,200 in cash, and ZZZ Roofing never returned. Mary became the victim of an unscrupulous contractor.

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